"Westforce Credit Union has helped me in the past years with getting assets and been very good helping and listening to me through my path in life. Will be with them for a long time."
"I have been a member of Westforce since 1997. I have always had amazing customer service from Betty, Kath and Paea.
When we moved to Avondale the wonderful service continued with Vincent, Linda, Margaret and all the newbies. They are always informative of products and services the bank offers.
Its good to have member service officers informing us of upcoming events and delivering the best customer service banks offer."
A Smile Shows That We’ve Done Our Job
Your friendly, un-complicated financial provider where you’re known by name.
We are a family.
We want to know your name and story.
Knowing your name and story allows us to do what we are here for. To help you help you in the long term.
We are making a positive contribution to our local communities. Giving back is a central theme at Westforce.
Established 1981 Westforce Credit Union is not a registered bank but a locally owned and operated Financial Service Provider. We offer financial services to our Members with offices situated in West Auckland, South Auckland & Whangarei.
Benefits of Credit Unions – How are they different?
Credit unions are member-owned, not-for-profit cooperatives. They exist to serve the needs of their members and offer the same types of products and services you would find at a bank. All credit unions and banks have one thing in common: they use the deposit balances of their members/customers to make loans
Members vs. Customers
At Credit Unions, each member is an owner of the credit union. Regardless of how much money they have on deposit, each member has one vote in electing board members.
Bank’s customers have no ownership interest in their bank and are not able to elect their board members.
Not-For-Profit vs. For Profit
Being not-for-profit, credit unions’ earnings are paid back to members; they receive low loan fees and rates.
Banks, being for-profit corporations, pay earnings to shareholders.
Credit Union Board are members of the credit union, and are elected by the membership.
Banks’ board members are paid, may not be a customer of the bank, and are elected by stockholders.
We believe that we have a responsibility to give back to the neighborhoods we belong to.
We offer sponsorship opportunities to individuals or groups who are making a difference in their neighborhoods through sport, education, charity and environmental programs.
We organize local events on a regular basis with the goal to create smiles in our member's faces. Follow us on Social Media to stay in touch and not miss out on them!
See reports of previous events on our blog or follow us on Social Media
Catch us at our best – Member Feedback
I have never had to complain about the service here, I have banked at my credit union for 4 years and the service has always been excellent. I have recommended Westforce to family. I rate a 10/10 rating. Love the staff. They are always friendly and understanding.
I found that every time I have come into Westforce Credit Union that when I have needed loans for renovation on my property – the staff are very confident and great communication skills. I would highly recommend Westforce and also for the raffles they bless us with on Easter and Christmas.
The girls are always awesome at Papakura Branch. Sarah helped me get my Christmas loan and Lil always helps me with everything. Thanks Kura girls.
I have had no problems since I have joined Westforce and the staff are always friendly and understanding. As for the service, no complaints here.
Very fast efficient. Staff get things done fast.
I’d say you’re a very helpful bank. Awesome bank.
Service is always great.
Good, very good to me.
Excellent Service, no complaints and staff are excellent.
It’s family place. You will meet everyone that you know and everyone that knows you.
The service is fast and the satff are very friendly.
Westforce is very good at everything they do for me, my family and my community.
They always ask how I am doing – so caring.
Good customer service and good for loans.
Westforce has my back for life.
I like my bank and the staff are easy to talk to and pleasant.
Westforce is more helpful than other banks. They help me in time of need.
Easy banking. Friendly staff.
I love Westforce.
Tu meke Papakura branch.
Good service over the years.
I always get awesome service from Whangarei and Avondale Branch.
Very good customer service. I like my bank. Many blessing and have a nice day.
I have used Westforce Credit Union for more than 10 years. They are a good bank to use.
It’s good to see staff of Westforce Credit Union smile and greeting their customers.
I have always been with this bank to know that the people here have a beautiful way of wanting you to be a member of this bank.
I just love our bank. The workers are very polite at all times, very helpful also. With their beautiful aroha, makes me want to return to our bank. Kia ora!
I like that your service is friendly and people are easy to talk to. Thanks for having 0% payday loan.
Very good service and good workers.
Good staff. Good service. Glad to be a member.
Been here for many years and get good service. Thank you.
Westforce Credit Union is proud to support the following organisations
1883 Great North Road