Westforce COVID-19 updates

This page will be updated as the situation evolves

Update: 16 November 2021

Update: 02 November 2021

Update: 02 November 2021

WE’RE ALL IN THIS TOGETHER.

Our Auckland offices are still closed and we will update you when our doors will open again.

While these offices are closed, please know you have a range of services that you can use remotely. Our Westforce Online Banking and the Westforce Mobile App (Google Play or App Store) is always available to allow you to check your balance, perform transfers and view statements. If you haven’t registered for our online banking services, Contact Us.

Hang in there, stay safe and be kind.

Update: 20 September 2021

Lockdown updates

Dear Members,

Auckland will move to Alert Level 3 at 11:59pm, Tuesday 21 September. A review of Alert Levels will happen on Monday 4 October. The rest of New Zealand will remain at Alert Level 2.

So, this means that our Auckland Branches will be closed under Alert Level 3 and Whangarei Branch remains open at Alert Level 2.

While Auckland branches are closed at Alert Level 3, please know we have a range of services that you can use remotely. Our Westforce Online Banking and the Westforce mobile app (Google Play or App Store) is always available to allow you to perform your balance checking, payments, transfers and statement needs. If you haven’t registered for online banking, we encourage you to Contact Us.

Many Alert Level 3 approved stores do not allow payment via cash. If you don’t have a Debit Card already, please fill in this form and start your process to obtain a Debit Card. 

Stay safe, stick to your bubble and enjoy some contactless takeaway.

Best Regards,

Westforce Team

Update: 06 September 2021

Lockdown updates

Dear Members,

All of New Zealand, except Auckland, will move to Alert Level 2 at 11:59pm on Tuesday 7 September. Auckland will stay at Alert Level 4 until 11:59pm on Tuesday 14 September.

 So this means that our Whangarei Branch will reopen on Wednesday 8 September at normal hours. Alert Level 2 is different with Delta, so remember that face coverings are mandatory for everyone aged 12 and over.  

While Auckland branches are closed at Alert Level 4 Lockdown, please know you have a range of services that you can use remotely. Our Westforce Online Banking and the Westforce mobile app (Google Play or App Store) is always available to allow you to perform your balance checking, payments, transfers and statement needs. If you haven’t registered for online banking, we encourage you to Contact Us.

Many level 4 approved stores do not allow payment via cash. If you don’t have a Debit Card already, please fill in this form and start your process to obtaining a Debit Card. 

Stay safe.

Best Regards,

Westforce Team

Update: 30 August 2021

Level 4 Lockdown updates

Dear Members,

Level 4 lockdown has been extended in Auckland until the 11:59pm 13th September 2021, and 3rd 11:59pm September 2021 for Northland.

While our offices are closed during Level 4 Lockdown, please know you have a range of services that you can use remotely. Our Westforce Online Banking and the Westforce mobile app (Google Play or App Store) is always available to allow you to perform your balance checking, payments, transfers and statement needs. If you haven’t registered for online banking, we encourage you to Contact Us.

Many level 4 approved stores do not allow payment via cash. If you don’t have a Debit Card already, please fill in this form and start your process to obtaining a Debit Card. 

Stay safe.

Best Regards,

Westforce Team

Update: 23 August 2021

Auckland Level 4 Lockdown Extended to 31st August 2021

Dear Members,

Level 4 lockdown has been extended in New Zealand until the 27th of August 2021, and for Auckland until the 31st August 2021. 

Please check back here daily for more Covid-19 related news. Visit our website or follow us on Facebook/Instagram for any latest updates.

Stay safe.

Best Regards,

Westforce Team

Update: 20 August 2021

We are still here for you

Dear Members,

Westforce remains available to serve members on phones and online. Our branches are temporarily closed and will remain closed during Alert Level 4.

We are committed to serve you remotely through Online Banking and the Westforce mobile app (Google Play or App Store). You can use either option to check balances, make payments, transfer funds, view transactions or message us. If you haven’t registered for online banking, we encourage you to Contact Us.

Here are some other product & services that may help you during this lockdown:
– Debit Card

We understand this is an unsettling time for many but you can be assured that we are here and we will continue to serve you as best we can.

Visit our website or follow us on Facebook/Instagram for any latest updates.

Stay safe.

Best Regards,

Westforce Team

Update: Tuesday 15 September 2020